Privacidade Política

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This Privacy Policy describes the ways in which Fluxorin gathers, applies, retains, and secures your personal information whenever you visit or make use of our platform. Creating an account with Fluxorin signifies your acceptance of the terms set out in this document. We are dedicated to protecting your privacy and to managing your data openly and responsibly.

Última atualização: 1º de julho de 2026
Empresa: Fluxorin
Endereço: 1 Vicar Ln, Leeds LS2 7HY, Reino Unido
E-mail: [email protected]
Telefone: +44 078 4504 0760


1. Quem somos

Fluxorin is an AI-driven automated trading service that gives its users access to technology-powered crypto investment tools. Our operations follow open, transparent principles, and we are dedicated to safeguarding the personal data of everyone who engages with our platform.

This Privacy Policy covers every user of the Fluxorin website, platform, and associated services. It sets out the manner in which we deal with information obtained through sign-up, account activity, correspondence, and use of the platform.


2. Informações que coletamos

Fluxorin gathers only the data that is required to deliver a secure, working, and tailored experience. The types of data we obtain are as follows:

2.1 Informações de Identificação Pessoal
At the point of account registration, we obtain your full name, email address, telephone number, country of residence, and date of birth. This detail is necessary in order to confirm who you are and to meet the regulations that apply.

2.2 Dados de Verificação de Identidade
In order to satisfy Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, we may obtain copies of officially issued identity documents such as a passport or national ID, evidence of your address, and, where necessary, selfie verification.

2.3 Informações Financeiras
We obtain data connected to your deposits, withdrawals, and record of transactions on the Fluxorin platform. Complete payment card numbers are not stored by us — every payment is processed by vetted external payment providers operating under their own security frameworks.

2.4 Dados técnicos e de utilização
Certain technical details are captured automatically when you use our platform, such as your IP address, the type and version of your browser, your device type, operating system, the pages you view, how long you remain on the platform, and referring URLs. Such data assists us in enhancing platform performance and identifying unusual activity.

2.5 Dados de comunicação
Should you reach out to our support team via email, telephone, or live chat, we keep records of those exchanges so as to maintain service quality and settle any disputes.


3. Como utilizamos suas informações

Fluxorin applies the data it gathers solely for legitimate aims tied to running the platform, protecting users, and meeting regulatory duties. In particular, we make use of your information in order to:

— Set up and administer your Fluxorin account
— Confirm your identity in line with KYC and AML duties
— Handle deposits, withdrawals, and trading activity
— Deliver customer support and answer questions
— Issue account-related notices, security warnings, and service updates
— Keep watch over platform usage to spot fraud, misuse, or unauthorized access
— Enhance and refine platform features and the user experience
— Meet the requirements of applicable laws, regulations, and legal requests
— Uphold our Terms and Conditions and other platform policies

We will not put your personal data to use for unsolicited marketing unless you have expressly agreed to it. You are free to withdraw from promotional messaging whenever you wish.


4. Fundamento Jurídico para o Processamento

Fluxorin handles your personal data relying on the following lawful bases:

Necessidade contratual: Processing is needed so that we can carry out our duties under the user agreement, covering account setup, execution of trades, and management of funds.

Conformidade legal: We must process particular data in order to observe financial regulations, KYC/AML legislation, and requests from authorities.

Interesses legítimos: We handle technical and usage data in order to keep the platform secure, guard against fraud, and better our services.

Consentimento: Where the law demands it, we will seek your express agreement before handling certain types of data, such as marketing messages.


5. Partilha de dados e terceiros

Fluxorin neither sells, leases, nor exchanges your personal data with any outside party for commercial gain. Your information may be shared by us only under the limited situations set out below:

5.1 Parceiros de Tecnologia e Serviços
We collaborate with vetted external providers covering payment processing, identity verification, cloud infrastructure, and customer support tools. Such partners are subject to strict data protection agreements and are permitted to use your data only as directed by Fluxorin.

5.2 Autoridades Reguladoras e Legais
We may hand over your personal data to government bodies, financial regulators, or law enforcement agencies where the law, a court order, or a regulatory duty requires it.

5.3 Transferências de Empresas
Should a merger, acquisition, or sale of assets take place, your personal data may pass to the acquiring party. You will receive advance notice of any such transfer along with the privacy terms that will apply.


6. Segurança de Dados

Keeping your personal data secure ranks among Fluxorin's highest priorities. We put in place leading technical and organizational safeguards to shield your information against unauthorized access, disclosure, modification, or destruction.

The following form part of our security setup:

Criptografia AES-256 applied to all data that is stored and transmitted
Autenticação obrigatória de dois fatores (2FA) for every account login and withdrawal request
Contas de clientes segregadas — your funds are kept apart from Fluxorin's operational capital
— Ongoing monitoring aimed at detecting suspicious activity and attempts at unauthorized access
— Routine security audits performed by independent external specialists
— Tight internal access controls that restrict data access to authorized staff only

Even though we apply the strongest security standards available, no system is able to promise complete protection. We urge every user to choose strong passwords, turn on 2FA, and reach out to us without delay if they suspect any unauthorized activity on their account.


7. Retenção de Dados

Fluxorin keeps your personal data only for the period needed to serve the purposes for which it was gathered, or for as long as the applicable law demands.

In particular:

— Account and transaction data is kept for at least 5 years after an account is closed, in keeping with financial regulations
— Identity verification records are kept throughout the regulatory retention period that applies in your jurisdiction
— Records of communications are kept for as long as 3 years
— Technical and usage data is kept for as long as 12 months

Once the relevant retention period ends, your data is either securely erased or rendered anonymous.


8. Cookies e Tecnologias de Rastreamento

Fluxorin employs cookies and comparable tracking technologies in order to improve your experience on our platform, examine usage trends, and preserve session security.

The categories of cookies we employ:

Cookies essenciais: Necessary for the platform to work, for authentication, and for security. They cannot be switched off.
Cookies analíticos: Applied to learn how users engage with the platform, assisting us in refining features and performance.
Cookies de preferência: Applied to recall your settings and tailor your experience.
Cookies de marketing: Applied only where you have expressly agreed, to present relevant content and gauge how well campaigns perform.

You may adjust your cookie preferences at any point via your browser settings. Turning off non-essential cookies will not impair your ability to use the platform's core features.


9. Seus direitos e opções

Subject to the country in which you live, you may hold the following rights over your personal data:

Direito de acesso: Ask for a copy of the personal data that Fluxorin keeps about you
Direito à retificação: Ask that inaccurate or incomplete data be corrected
Direito ao apagamento: Ask for your personal data to be deleted, subject to legal retention duties
Direito à restrição: Ask that we curb the processing of your data in particular situations
Direito à portabilidade de dados: Ask for your data to be supplied in a structured, machine-readable format
Direito de objeção: Object to your data being processed on the basis of legitimate interests
Direito de retirar o consentimento: Revoke any consent you gave earlier at any moment, without this affecting the lawfulness of processing carried out beforehand

To make use of any of these rights, please get in touch with us using the details provided below. We will reply to every verified request within 30 days.


10. Transferências Internacionais de Dados

Fluxorin runs its operations worldwide and may move your personal data to servers or service providers based in countries other than the one where you live. When transfers of this kind take place, we make certain that suitable safeguards are established — such as standard contractual clauses or equivalent data protection arrangements — so as to protect your information in line with the law that applies.


11. Privacidade das crianças

Fluxorin is meant solely for adults who are 18 years of age or older. We do not knowingly gather personal data from anyone below the age of 18. Should we learn that a minor has supplied us with personal information, we will delete that data without delay and shut down the related account. If you suspect that a minor has signed up on our platform, please reach out to us right away.


12. Links de terceiros

Our platform may include links leading to external websites or services. Fluxorin bears no responsibility for the privacy practices or the content of any third-party sites. We recommend that you read the privacy policies of any outside websites you reach through links found on our platform.


13. Alterações a esta Política de Privacidade

Fluxorin keeps the right to revise or amend this Privacy Policy whenever it sees fit. Where we introduce material changes, we will inform registered users by email or by means of a prominent notice on the platform no fewer than 7 days before those changes come into force.

Carrying on with your use of the Fluxorin platform after any updates amounts to your acceptance of the amended Privacy Policy. We recommend that you check this page from time to time so as to stay aware of how we protect your data.


14. Entre em contato conosco

Should you have any questions, concerns, or requests concerning this Privacy Policy or the manner in which Fluxorin manages your personal data, please feel free to get in touch with us:

Fluxorin — Privacy Team
Endereço: 1 Vicar Ln, Leeds LS2 7HY, Reino Unido
E-mail: [email protected]
Telefone: +44 078 4504 0760
Apoiar: Reachable 24/7 through Live Chat on the Fluxorin platform

We are dedicated to addressing every privacy-related query quickly, professionally, and in full accordance with the data protection laws that apply.

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